When will I receive final instructions for the day?
An email with all the final instructions will be sent on Friday 25th November 2016.

How do I get to the venue?
etc.venues 155 Bishopsgate is conveniently located in The City. Situated minutes from Liverpool Street station, the venue is easy to reach from a number of train, underground and bus routes. Click here to download directions.

What time should I arrive?
Delegates should arrive for registration and breakfast at 09:00. The Convention will begin promptly at 10:00.

What is the agenda for the day?
Further details on the running order for the day can be found here.

Who is attending the 2016 ASAP Annual Convention?
Please click here for a list of companies that are attending the 2016 ASAP Annual Convention.

My colleague would like to book a ticket for the 2016 ASAP Annual Convention – is there still time?
Yes, ticket sales close on Friday 25 November, to secure your place at the Convention, please book now.

Can I purchase a ticket on the day of the event?
Unfortunately not, ticket sales close on Friday 25 November 2016.

How can I make changes to my ticket?
Changes to your ticket can be made by simply logging into your Eventbrite account. You can update the information on your order (like name, email address, or answers to the organiser’s questions) by clicking your order on the Tickets page.

Will there be any exhibitors at the event?
Yes, we have a range of suppliers who will be showcasing their products and services at the Annual Convention.

Do I need to book into seminar session in advance of the Convention?
Yes, seminars are allocated on a first come first served basis. Please select your seminar sessions when booking the convention ticket or by logging into your Eventbrite account prior to the Convention.

I have booked into seminar sessions, but I have forgotten which ones – can you help?
Don’t worry you can check which seminars you have selected by logging into your Eventbrite account. Alternatively our events team will have a list of delegates attending the seminars with them on the day. Please report to reception and our staff will be happy to assist.

Will there be WIFI at the venue? 
Yes there will be free WIFI available at the venue. You will be given the WIFI code when you arrive at registration.

What should I wear to the Convention?
The dress code for the event is business attire.

Will there be a choice of food during the Convention?
There will be a buffet lunch, allowing you to choose from a range of dishes. Please ensure you make us aware of any special dietary requirements in advance so we can inform the venue.

Will there be anywhere to leave my luggage/coat?
Yes, we have a cloakroom available where you will be able to leave any coats or small pieces of luggage for the duration of the Convention.

Will there be filming and photography during the event?
Yes, there will be filming and photography taking place during the Convention. By attending the event you consent to being filmed and photographed for promotional materials.

Why do I need to provide my email address? 
We ask you to provide your email address so that we can send you an electronic version of your tickets. We also use this channel as a way for us to provide you with any updates about convention related content.

Will there be security at the event?
etc.venues have confirmed that there is security at the venue.

How can I get involved via social media?
We will be tweeting live from the 2016 ASAP Annual Convention. To join the conversation, follow @asapthe on Twitter and tweet using #asapconvention

What is your cancellation policy? 
Please revert to our Terms of payment on the Eventbrite ticket page

How do I find out about sponsoring other ASAP events?
For full details about our sponsorship opportunities, please view the ASAP 2016 Sponsorship Packages document HERE