City Relay Solutions
233 Portobello road,
London,
W11 1LT

We are London’s No 1 Outsourced Operations Provider and our mission is to transform the London short term accommodation market into a sustainable and profitable industry for all.
Our all-in-one fully managed service removes the complexity and cost of managing multiple suppliers, giving our clients a scalable solution to manage and grow sustainably and profitably. We are trusted by 15+ recognised brands across London.
City Relay Solutions provide a set of core services to our clients:
– property management including compliance and maintenance of communal areas
– front of house guest services
– concierge
– housekeeping
– linen supply
– maintenance
– out of hours support
We package these services into a bespoke solution for each client. We know that every brand has a specific set of standards that are integral to their values and the experience of their customers. Our ability to interpret and deliver these standards is central to how we build trust and develop long term partnerships with all of our clients.