38 Castle Terrace (Codebase)
When the most important thing is the guest, CRITON offers a cost-effective solution to:
- reduce guest questions,
- improve guest satisfaction
- improve asset management.
The CRITON system lets serviced apartments build their own custom, branded guest information app. It’s a digital concierge which gives your guests access to your recommendations on where to go, eat and drink, when they are out and about. It also allows you to upload information on how to operate appliances in your apartments including instruction videos for those tricky items which a video simplifies.
Designed by Julie Grieve who previously set up and ran luxury serviced apartments, there are lots of options for operators to add to their app including:
- Link to Trip Advisor (or review site of your choice) to drive guest reviews
- Wifi password for guests to cut and paste
- Early check in
- Late check out
- Link to your mobile booking site
- Link to Facebook
- Emergency details
- Feedback questionnaire, or link to your current one
- Accessibility information
- Take Away feature
- Contact Us including a “find us” video
- Getting around information
- And so much more.
Because you can design it yourself the app will carry your brand and your content which you can change at any time. The app sits in both the App Store and Google Play.
Change the way your guests interact with you by ensuring your thoughtfully produced, personal and authentic information is easily accessed by your guest at all times.