c/ Aribau 240 6M
ReviewPro is the leading provider of Guest Intelligence solutions to the hospitality industry. Our suite of cloud-based solutions includes Online Reputation Management (ORM) and the Guest Satisfaction Surveys (GSS), which provide clients with actionable insight to increase guest satisfaction, rankings on review sites/OTAs and revenue. We offer the industry-standard Global Review Index™ (GRI), an online reputation score, which is used by thousands of accommodation providers worldwide as a benchmark for reputation management efforts, based on review data collected from 175 OTAs and review sites in more than 45 languages.
At ReviewPro we believe that a detailed understanding of what guests like and dislike is the keystone on which great hospitality experiences are built. Our Guest Intelligence solutions enable accommodation providers to obtain a deeper understanding of reputation performance as well as operational/service strengths and weaknesses. Our aim is to provide our clients with the best tools and training available to help their teams to create a guest-centric culture, to deliver better experiences and to exceed guests’ expectations.