Dedicated to the serviced accommodation sector

The Association represents and unites the serviced accommodation sector, while working to protect the industry from the unintended consequences of changes to legislation and regulation globally.

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The People Behind ASAP

Learn about the ASAP Core Team, based in the UK but fully global in scope and experience; the ASAP Advisory Board & Treasury Committee without whom we could not exist; and the various ASAP Working Groups, drawn from amongst the Membership to help the Association achieve its aims to represent and grow the sector.

Find out more ➝

Find out what's on!

ASAP has an extensive events programme throughout the Membership year, which includes the annual Conference as well as regular networking meetings hosted by our members.


What's On ➝

ASAP exists to bring our community together through four core pledges that guide everything we do.

To Inform

We’ve always got our ears to the ground regarding legislation, keeping our Members up to date when new rules and regulations come into force.

To Support

We’re always on hand to help guide our Members through any challenges they face, and when the time comes, we make sure they are represented at the highest table.

To Share

We’re constantly driving industry standards and sharing best practice, so customers leave a serviced accommodation certain they’ve received the best possible product and the highest level of care.

To Connect

Our networking events connect members through open dialogue and effective communication, supported by regular newsletters and weekly policy updates in Inside Track.

Stay connected and be the first to hear our latest news, events, and special announcements. Subscribe using the link below and never miss an update.

About ASAP

ASAP is the global not-for-profit trade body uniting and representing the serviced accommodation industry. By becoming ASAP Members, businesses contribute to their own success and credibility, and to the sharing of knowledge and best practice, presenting a unified voice for the serviced apartment sector. They can also access numerous agent’s supply chains more easily due to their membership status.

Why look for ASAP?

ASAP has proudly brought together a community of like-minded hospitality professionals who are supportive, diverse and inclusive, and operate with integrity. This collaboration facilitates positive changes within the industry globally, and encourages professional growth.

The ASAP community is expanding!

The ASAP Community is collaborative, supportive and always growing.

Whether you are a supplier of serviced accommodation, an agency representing them, an industry-aligned supplier, a consultant, booking platform, or a buyer of serviced accommodation, there are many ways to join us.

25

Countries

130k

Apartments

3m+

Bed nights a year

25

Countries

ASAP’s response throughout the Covid-19 pandemic has been the ultimate testimonial as to part the Association plays in supporting the sector. To the major benefits of networking, accreditation, conferences, best practice sharing and advocacy has been added the substantial impact of “influencing” major buyers and corporations.

Stephen Hanton

Since the ASAP’s conception some 20 years ago the industry has changed beyond recognition. Obviously this is in part due to the individual efforts of all the operators, but the success of the sector as a whole can also be contributed to the tireless work of The Association which works equally for all its members both big and small.

David Smith

As a small company I find ASAP's support and guidance invaluable. They are a sounding board, an essential alliance for all industry news, challenges, successes, opportunities & partnerships. ASAP is a safe space to have open honest discussions through their online meetings, networking events, AGM's or even a one to one. For your guests, it is a mark of quality and compliance, shouting to the world that your business does things right so they can book and stay with confidence as you stand out from the crowd.

Sally Brading

Staycity has been an active member of ASAP for a number of years now and having seen the tremendous work they have done in bringing both recognition and validation to the sector. It’s been very beneficial to have such a key body representing the views and needs of both ourselves and our fellow members as well as being able to actively participate in all the wide ranging initiatives ASAP offer in order to help bring further awareness and recognition to our industry.


Jason Delaney

Membership Benefits

ASAP Operator, Agent and Supplier Members, irrespective of size or location, receive the benefits listed here, They also share industry insights, collective advocacy, networking opportunities and marketing and PR opportunities, and become part of forward-looking initiatives such as the ASAP Independent Serviced Apartments review.

Why look for ASAP?

ASAP has proudly brought a community of the like-minded hospitality professionals who are supportive, diverse and inclusive, and operate with inregrity. This collaboration facilitates positive changes woth the industry globally, and encourages profesional growth.

News & Views

Welcome to News & Views, bringing you the latest updates, insights, and perspectives from across the industry. From emerging trends and expert opinions to company milestones and sector developments, this is your go-to space to stay informed and inspired.

by Becky Hoyle 15 April 2026
ASAP Operator Member Beyond Apartments has announced an expansion across three new sites in central London. It will also open a property in Harrogate later this year and is looking to extend its reach through more partnerships with private landlords and family offices. Read more
by Becky Hoyle 15 April 2026
As travel behaviour continues to evolve, ASAP Operator Member Frasers Hospitality is repositioning itself around a broader ambition: not just to accommodate guests, but to help them live better . James Foice, ASAP CEO, recently met with Eu Chin Fen, Chief Executive Officer, Frasers Hospitality, and Chief Operating Officer Chew Hang Song, to discuss their clear shift away from traditional hospitality models towards a more holistic, experience-led approach - one shaped by hybrid working, digital nomadism and changing generational expectations. Frasers Hospitality’s approach is anchored in five core pillars: learning, connected, wellness, experiencing and impacting . Together, they form what the company describes as a philosophy of “enriched living” - supporting guests not just in where they stay, but in how they grow, interact and engage with the world around them. For a new generation of travellers, more mobile, experience-driven and less tied to ownership, this aligns closely with shifting expectations of what accommodation should deliver. At the heart of this evolution is a rethinking of space and purpose. Across Frasers Hospitality’s brands, apartments are becoming more efficient - sometimes as compact as 25m² - but carefully designed with distinct living zones. The new generation of traveller comes with less baggage – literally – while seeking to live, to work, and to be themselves in another city. This way, space is less significant than comfort, experience and flexibility. Meanwhile expanded communal areas act as extensions of private space. Concepts such as lounges that transition from breakfast areas to coworking hubs and evening social spaces reflect a move towards multi-functional living environments. At the same time, properties are increasingly rooted in their local context, with design, programming and experiences - from cultural tours to curated dining - bringing the surrounding neighbourhood into the guest journey. Frasers Hospitality was launched in 1998 offering hotel-level service with apartment flexibility. People appreciate the service, but it is the flexibility that keeps the offering one step ahead. A genuine understanding of the new generation of guests through focus groups and constant feedback means everything is carefully designed to appeal. A truly Instagram-able café, open all day, takes the place of a hotel breakfast that is finished by 10am – surely more appealing to a late rising digital nomad. But the most significant shift is Frasers Hospitality’s deepening focus on wellness as a core proposition rather than an add-on. Moving beyond traditional gyms and spas, the organisation is introducing dedicated wellness suites in some of their upscale apartments (more about this to follow!) featuring infrared saunas, cold plunge pools and advanced therapies, designed as immersive, memorable experiences. Alongside this, more accessible wellness touches and partnerships with local providers ensure the concept scales across different price points. In conclusion, Frasers Hospitality is tapping directly into the hospitality sector’s biggest shift: from accommodation to lifestyle platform. Wellness, in this context, is no longer a facility - it’s a strategic differentiator, embedded across design, service and experience. Crucially, it’s being positioned alongside connection, learning and purpose, reflecting a broader demand for stays that feel meaningful rather than transactional. For the serviced accommodation sector, this reinforces a clear direction of travel. The most competitive operators will be those who design around how people actually live today, blending work, leisure, wellbeing and community. The opportunity is not just to offer more, but to offer it intelligently: flexible spaces, local integration, and experiences that resonate. Pictured below: Frasers Hospitality Chief Operating Officer Chew Hang Song ; ASAP Communications Director Becky Hoyle ; ASAP Chief Executive Officer James Foice ; Frasers Hospitality Chief Executive Officer Eu Chin Fen .
CGI view of the development
by Becky Hoyle 15 April 2026
ASAP Operator Member Staycity Group has signed a 20-year lease on a property at the Brooks on East development in Berlin’s Friedrichshain. The development is set on the bank of the river Spree with views over Berlin and is hailed to become ‘a cosmopolitan hub for modern city living’ with its easy access to Berlin’s Ostbahnhof railway station, the Uber Arena and the East Side Gallery. The property will operate under the Dublin-based aparthotel operator’s boutique lifestyle brand, Wilde, offering 222 apartments across two landmark towers. The first tower, housing 116 apartments across six floors, is scheduled to open in Q2/3 2027. The 95-metre structure will also feature a lobby with reception and café/bar on its ground floor. Tower 2, at 86 metres high, will have 106 apartments across the first five upper floors with a fitness studio and additional space on the ground floor. Staycity’s first Wilde in Berlin was opened at Checkpoint Charlie in December 2019. Negotiations for the deal were jointly led by project managers and developers Arrow Global and Red Square, with the law firms Jahn Hettler Rechtsanwälte for the lessor, and Kucera Rechtsanwälte for the lessee. Aaron Tschörne , Managing Director at Red Square, commented: “Our collaboration with the fast-growing, pan-European Staycity Group enhances the quality of Brooks on East through a well-established lifestyle concept. Following the base build-out of the space, the tenant will carry out the interior fit-out with its own team, allowing maximum flexibility to implement its distinctive design ideas. We are confident that this recognised brand will set a further strong accent in Berlin.” Andrew Fowle , Chief Development Officer at Staycity Group, added: “Berlin is a key market for us within our European portfolio as we focus on cities that appeal equally to business and leisure travellers. With this prominent location at the East Side Gallery, a major tourist hotspot, we have secured another high-footfall site in the German capital. Alongside the quality of the location, the two landmark buildings and the professionalism of our project partners were decisive factors in our decision.” Brooks on East, located between Ostbahnhof and Uber Arena, is part of the wider Media Spree district development. The project comprises two towers with podium levels with over 350 residential apartments with living spaces ranging from 60 to over 300 square metres, including spacious penthouses with panoramic city views. The development will also include office and retail space. Building works on the project were resumed in September 2024 following the insolvency of the previous developer after insolvency administrator Christian Otto, partner at hww hermann wienberg wilhelm, secured new financing from the existing lenders.
by Becky Hoyle 15 April 2026
ASAP Operator Member Beyond Apartments has announced an expansion across three new sites in central London. It will also open a property in Harrogate later this year and is looking to extend its reach through more partnerships with private landlords and family offices. Read more
by Becky Hoyle 15 April 2026
As travel behaviour continues to evolve, ASAP Operator Member Frasers Hospitality is repositioning itself around a broader ambition: not just to accommodate guests, but to help them live better . James Foice, ASAP CEO, recently met with Eu Chin Fen, Chief Executive Officer, Frasers Hospitality, and Chief Operating Officer Chew Hang Song, to discuss their clear shift away from traditional hospitality models towards a more holistic, experience-led approach - one shaped by hybrid working, digital nomadism and changing generational expectations. Frasers Hospitality’s approach is anchored in five core pillars: learning, connected, wellness, experiencing and impacting . Together, they form what the company describes as a philosophy of “enriched living” - supporting guests not just in where they stay, but in how they grow, interact and engage with the world around them. For a new generation of travellers, more mobile, experience-driven and less tied to ownership, this aligns closely with shifting expectations of what accommodation should deliver. At the heart of this evolution is a rethinking of space and purpose. Across Frasers Hospitality’s brands, apartments are becoming more efficient - sometimes as compact as 25m² - but carefully designed with distinct living zones. The new generation of traveller comes with less baggage – literally – while seeking to live, to work, and to be themselves in another city. This way, space is less significant than comfort, experience and flexibility. Meanwhile expanded communal areas act as extensions of private space. Concepts such as lounges that transition from breakfast areas to coworking hubs and evening social spaces reflect a move towards multi-functional living environments. At the same time, properties are increasingly rooted in their local context, with design, programming and experiences - from cultural tours to curated dining - bringing the surrounding neighbourhood into the guest journey. Frasers Hospitality was launched in 1998 offering hotel-level service with apartment flexibility. People appreciate the service, but it is the flexibility that keeps the offering one step ahead. A genuine understanding of the new generation of guests through focus groups and constant feedback means everything is carefully designed to appeal. A truly Instagram-able café, open all day, takes the place of a hotel breakfast that is finished by 10am – surely more appealing to a late rising digital nomad. But the most significant shift is Frasers Hospitality’s deepening focus on wellness as a core proposition rather than an add-on. Moving beyond traditional gyms and spas, the organisation is introducing dedicated wellness suites in some of their upscale apartments (more about this to follow!) featuring infrared saunas, cold plunge pools and advanced therapies, designed as immersive, memorable experiences. Alongside this, more accessible wellness touches and partnerships with local providers ensure the concept scales across different price points. In conclusion, Frasers Hospitality is tapping directly into the hospitality sector’s biggest shift: from accommodation to lifestyle platform. Wellness, in this context, is no longer a facility - it’s a strategic differentiator, embedded across design, service and experience. Crucially, it’s being positioned alongside connection, learning and purpose, reflecting a broader demand for stays that feel meaningful rather than transactional. For the serviced accommodation sector, this reinforces a clear direction of travel. The most competitive operators will be those who design around how people actually live today, blending work, leisure, wellbeing and community. The opportunity is not just to offer more, but to offer it intelligently: flexible spaces, local integration, and experiences that resonate. Pictured below: Frasers Hospitality Chief Operating Officer Chew Hang Song ; ASAP Communications Director Becky Hoyle ; ASAP Chief Executive Officer James Foice ; Frasers Hospitality Chief Executive Officer Eu Chin Fen .

ASAP Industry Development Sponsors

The support of our Industry Development Sponsors is essential for our efforts in advocating for our members and and engaging effectively with policymakers. 


Their commitment enables us to deliver meaningful research, advocacy, and initiatives that strengthen the hospitality sector.


If you are interested in becoming an Industry Development Sponsor and joining us in shaping the future of the industry, please get in touch.


Proudly supported by our Industry Development Sponsors